Privacy Policy (WhisperWave)
Last updated: May 1, 2026
WhisperWave (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or book a session with us.
1. Information We Collect
We collect information in a few different ways:
Personal Information You Provide
When you book a session, fill out a form, or contact us, we may collect:
Name
Email address
Phone number
Payment details (processed securely through third-party providers)
Sensory preferences or session-related information
Automatically Collected Information
When you visit our website, we may collect:
IP address
Browser type
Device information
Pages visited and time spent on the site
This helps us understand how people use our site and improve the experience.
2. How We Use Your Information
We use your information to:
Process bookings and payments
Communicate with you about your session
Send confirmations, reminders, and follow-ups
Improve our website and services
Send occasional updates or offers (only if you opt in)
3. Payment Processing
All payments are handled through secure third-party providers (such as Wix Payments, Stripe, or similar platforms). We do not store your full payment details on our servers.
4. Cookies and Tracking
We use cookies and similar technologies to:
Improve website performance
Understand user behavior
Support marketing and advertising efforts
This may include tools like:
Google Analytics
Meta (Facebook/Instagram) Pixel
You can adjust your browser settings to decline cookies if you prefer.
5. How We Share Information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary, including:
Payment processors
Website hosting platforms (e.g., Wix)
Marketing and analytics tools
These providers are required to handle your data securely.
6. Data Retention
We keep your information only as long as needed to:
Provide our services
Maintain business records
Comply with legal obligations
7. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request corrections
Request deletion of your data
To make a request, contact us at:
8. Data Security
We take reasonable steps to protect your information using secure systems and platforms. However, no method of transmission over the internet is completely secure.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.
10. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
12. Contact
If you have any questions about this policy, you can reach us at:
WhisperWave
1123 Broadway, suite 820, NY NY, 10010