Frequently asked questions

All tools are sanitized in between clients. Soft tools are washed with medical grade soap and hot water, and hard tools are sprayed with an organic ethanol spray. Sheets are refreshed and head rests are disinfected.

The ASMR practitioner is here to make your experience as comfortable and easeful as possible. Communication is encouraged as needed at any point during the session.

The session takes place in a calming and comfortable studio that is designed to promote relaxation.

At WhisperWave, each session centers on gentle, nurturing touch. Soothing backrubs, light tracing, and calming pressure guide your body into ease while soft sounds and personal attention deepen the sense of care. Every detail is tailored to you, creating a simple yet powerful ritual that quiets the mind and restores the nervous system.

You only need to bring yourself!

Cancellation Policy

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As a small business owner, I truly appreciate your support and understanding when it comes to booking and managing appointments. I know that life can be unpredictable, and I’m not looking to penalize anyone for last-minute changes. That said, to ensure the health of my business, I have implemented the following cancellation policy to help me manage my limited working hours effectively.

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• I ask for at least 36 hours' notice for any changes or cancellations. If less than 36 hours' notice is provided, a 50% fee will be charged.

• Changes or cancellations with less than 24 hours' notice will result in a 100% fee.

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A Note on Flexibility: I always strive to be as accommodating and reasonable as possible. If you need to make a last-minute change for a booking made on short notice, I will do my best to work with you. Additionally, if I have a slower weekend with more availability, I may be able to offer more lenient options. When there isn't someone else trying to book that spot, it's less of a financial loss for me, and I'm happy to pass that flexibility on to you.

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Thank you for your understanding and continued support. These guidelines help me manage my time and business more effectively, so I can continue providing the best service possible.

When possible, please wear loose, comfortable bottoms for your session — these will remain on throughout. For the top, I recommend going without, though you’re welcome to choose what feels best for your comfort.

This service is for everyone of all ages. Due to the caring, non-invasive nature of the treatment, we can accommodate people with special physical requirements such as limited mobility or pregnancy. We can also work with all ethnicities of hair, and extensions. If you have a special concern please feel free to email us and we will do our best to accommodate. The location is wheelchair accessible.

Yes! My male client base is growing all the time, and I couldn’t be happier about this. I’m grateful that 99.5% of my male clients have been absolutely wonderful.

However, for the sake of clarity and respect, I want to emphasize one important point: Your experience is personal to you, and while this work is rooted in the sensory, it is not a sensual experience. Any attempt to treat it as such, whether through subtle or overt language or actions, will result in the immediate termination of the session and a permanent ban from future treatments. ​

Thank you for understanding and for helping maintain a respectful and professional environment where everyone can feel safe and supported.